Projit Mookerjee Open to conversations Résumé

Technology leader, builder of teams, student of cultures. Turning enterprise complexity into outcomes that hold up in the boardroom and on the floor.

Fourteen years leading large programs and client relationships across insurance, financial services and the public sector.

I'm here as

Pick who you are and the page reorders itself for you.

22→8%1
Program slippage reduced
$65M+2
Portfolio governed
23→753
Delivery team scaled in 15 months
14+4
Years leading digital transformation

1 Across a multi-client portfolio2 12 enterprise accounts, P&L and forecast ownership3 Insurance practice, CGI Hyderabad4 India, United States, Canada

Now

What I'm working on

Sapiens Insurance Solutions
Sep 2024 to present
Victoria, BC (remote)

Director of Client Engagement and Digital Delivery. I hold full delivery accountability for enterprise SaaS implementations in Workers' Compensation and Reinsurance, from governance and escalations to go-live decisions, release by release. Alongside that, I run the company's internal Claude Enterprise pilot.

Layer 1

Developer enablement

Claude Code in the development environment, to shorten build cycles and cut manual overhead in code generation and review.

In pilot
Layer 2

BA and requirements

Custom skills that read configuration workbooks, use cases and wireframes, then draft dev specs and business test scenarios.

Current frontier
Layer 3

PMO and delivery

AI-assisted status reporting, risk synthesis and documentation, built into the team's daily delivery rhythm.

In pilot
  • AI agent integrations with Microsoft for document processing, underwriting analytics and claim triage.
  • Working with product leadership on platform upgrades and a new agentic AI offering.
  • Delivery teams across North America, India and Eastern Europe, held to one standard of accountability.
Career

Fourteen years, one trajectory

Insurance, financial services and the public sector, across onshore and offshore teams.

Work with me

Three doors, same standard

Whether you're hiring a senior leader, retaining an advisor, or scoping a focused engagement, here's how I show up. The depth of attention is the same; the structure is what changes.

OptionWhat it looks likeTerms

Full-time leadership

Primary focus

Actively exploring
  • Director of Technology Delivery, Client Engagement, or Customer Success
  • Head of Program / Portfolio Management Office
  • Transformation, modernization, or AI program leadership
  • Senior Manager and lead roles in SaaS or enterprise IT
LevelSr Manager, Director, Sr Director
GeographyCanada-first, remote-friendly

Fractional & advisory

Trusted counsel, a few hours a week or month

Selective
  • Fractional Head of Delivery or Customer Success for growth-stage SaaS
  • Executive advisory on AI program management and roadmap
  • Trusted advisor on enterprise modernization and Lean Portfolio design
  • Mentorship and coaching for emerging tech leaders
CadenceMonthly retainer or hourly
Commitment3 to 12 months typical

Project & contract

Defined scope, clear outcomes

Selective
  • AI program assessments: readiness, governance, ROI roadmaps
  • Insurance platform modernization advisory (Guidewire, Duck Creek, Sapiens, Majesco)
  • PMO design, SAFe implementation, and Agile transformation reviews
  • Project and delivery management, coaching, and pro bono work
FormatFixed scope or milestone
Duration2 weeks to 6 months
Not sure which door fits? Most strong engagements start with a 30-minute conversation about what you're trying to move.Start a conversation
Writing & tools

Thinking out loud, in public

Field guides, tools and frameworks from enterprise delivery. Practitioner-built, free, no sign-up.

Topics in progress

AI governance for regulated industries · Building an AI-native PMO · SAFe PI Planning with AI · ROI frameworks for AI programs · From PM to AI strategist · Coaching teams through AI adoption

About

How I think about the work

Beyond credentials and case studies, these are the convictions that shape how I lead, partner, and build.

Clarity is a leadership act

The best technical strategies fail when teams cannot articulate what they are doing or why. I treat clarity, in language, in priorities, in trade-offs, as one of the most underrated levers a leader has.

People before frameworks

SAFe, Scrum, Lean: these are tools, not religions. The right operating model is the one that fits the team, the market, and the moment. My job is to read the context and choose well, not to enforce orthodoxy.

Trust compounds quietly

I have seen multi-million-dollar deals close on the strength of relationships built three years prior. Showing up consistently, taking accountability when things go wrong, telling clients what they need to hear: these are not soft skills. They are commercial assets.

Curiosity outlasts expertise

The technologies I led with five years ago are not the ones I lead with today. Generative AI, agentic systems, responsible governance: staying useful means staying a student. I take learning seriously, and I take it personally.

Frameworks tell you how. Cultures tell you why. Leaders bridge the two, and the best ones know which side needs more attention on any given Tuesday.

A working principle

How I show up

Reads the room (and the silence)

What isn't said often matters more than what is. I notice hesitation, look for who has gone quiet in a meeting, and follow up one-on-one. Most "people problems" are actually unspoken signal problems.

Calm under escalation

When a launch slips or a client is unhappy, the team needs a leader who lowers the temperature. I lead with diagnosis before defense, and I take the heat so my team can focus on the fix.

A genuine student of cultures

I read history, eat my way through new cities, and ask questions that go beyond small talk. Understanding where people come from is how I build trust faster than tenure usually allows.

Writes well, on purpose

Clear writing is clear thinking. Investment cases, exec summaries, client emails and team updates that get read, because I care about the reader's time and the precision of the message.

Coaches, doesn't just manage

My favorite professional moments are not won deals. They are when someone I mentored gets promoted, leads their first major program, or pushes back on me with a better idea.

Honest about trade-offs

I don't sell certainty I don't have. I tell clients what I would do if it were my budget, my team, my reputation. That candor has won more business than any pitch deck.

Three continents, one perspective

Hyderabad → New York → Columbus → Indianapolis → VictoriaEquirectangular · 15° graticule

Swipe the map to follow the full route →

17.39° N · 78.49° E

India

Born · educated · built teams

Engineering grounding at BITS Pilani. Scaled an insurance delivery org from 23 to 75 in Hyderabad. Learned that talent is universal; opportunity is not.

40.71° N · 74.01° W

United States

Studied · worked · delivered

MS at NYU, then years on the ground in Indianapolis, Columbus and New England, where directness and execution speed shaped my consulting style.

48.43° N · 123.37° W

Canada

Settled · leading · now

MBA at the University of Victoria. Found that thoughtfulness and consensus are not slowness; they are how lasting things get built.

Across time zones

EMEA & Asia

Partnered · collaborated

Years of cross-border work with teams in the UK, Europe and Asia-Pacific taught me to write better, listen harder, and assume good intent by default.

Education & credentials

  • MBA, International Business & Entrepreneurship

    University of Victoria · 2017 to 2019Earned

  • MS, Electrical Engineering

    New York University · 2009 to 2011Earned

  • BE (Hons.), Electronics & Instrumentation

    BITS Pilani, India · 2004 to 2008Earned

  • SAFe® 5 Program Consultant (SPC)

    Scaled Agile Inc.Certified

  • Microsoft Azure AI Fundamentals

    Azure AI Agents · Document IntelligenceCompleted

  • AI in Business Transformation

    Learning path · Azure AI use casesCompleted

  • Responsible AI Governance

    Continuous self-study · industry working groupsOngoing

  • AI Program Management Practices

    Agentic AI · LLMOps · RAGActive

Industries & toolkit

Insurance

P&C · Workers' Comp · Reinsurance · Life & Annuities

Fintech & Capital Markets

Banking · trading platforms

Public Sector

Health insurance · Workers' Comp boards

SaaS & Cloud

Enterprise SaaS · AWS · Azure · GCP

Insurance platforms
Guidewire, Duck Creek, Sapiens, Majesco
AI & data
Claude Enterprise, Azure AI Agents, Document Intelligence, Microsoft Copilot, RAG, data warehouse and ODS reporting
SaaS & ERP
Salesforce, Microsoft Dynamics 365, Oracle NetSuite, SAP
Delivery
Jira, Confluence, Jira Align, Azure DevOps, ServiceNow, SAFe, Scrum, Lean Portfolio, ITIL v3/v4
Cloud & DevOps
AWS, Azure, GCP, Docker, Kubernetes, Jenkins, GitHub Actions, CI/CD
Observability
Splunk, Dynatrace, Grafana, Elastic
Résumé

A current view, tailored on request

Two lenses on the same career. For a specific role, full-time, fractional or project-based, I'd rather send a version aligned to the conversation. A short note saves us both time.

Updated Oct 2026 · PDF · 2 pages

Delivery leadership

Program and portfolio governance, engagement financials, team building and recovery. 22% to under 8% slippage, 23 to 75 team growth, $65M+ portfolio.

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Updated Oct 2026 · PDF · 2 pages

Client engagement

Bid leadership, account growth and managed services. Bids from $500K to $25M+, 28% year-over-year portfolio growth, a $9M managed-services extension.

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Have a role in mind? I tailor to the conversation, not the keyword. Request a tailored CV.